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Return & Warranty Policy
8Sinn products are returnable.
There is a 1-year warranty to all 8Sinn accessories.
These are the fundamental rules regarding returns:
- Returned product may not bear traces of use, be damaged, or scratched;
- There is a 14-day cancellation period;
- Damaged or scratched products are not considered returnable;
- The customer bears the shipping cost for the returned goods
- Defective products can be returned according to the 1-year warranty.
- Defective items may be repaired/exchanged/refunded;
- If you paid by Paypal/credit card, the refund will be sent to your Paypal/credit card account;
- We have 7 business days to make a refund
For all returns please contact our customer support team first via firstname.lastname@example.org with the "RETURN" in the title